FREQUENTLY ASKED QUESTIONS

How do I consign items?

It’s simple! Select a location and register for an upcoming sale. You can choose to consign as a Premium Seller — if you don’t have time to price and tag your items, we’ll do it for you and you’ll earn 40% commission. Or, if you’d rather earn more and don’t mind doing the work, become an Independent Seller and take home 65% commission on items sold!

Is there a fee for parking?

No, we do not select venues that require paid parking. Parking is always free.

Do you accept returns?

For our virtual sales, you will have an opportunity to inspect your online purchases before leaving the premises on your pick-up date. Returns are accepted ONLY if there is an undisclosed flaw or damage, or if the item is mislabeled (wrong size, etc). Once items have left the premises, no returns will be accepted.

When can I expect to get paid?

If you consign at an event, you’ll receive your payment via Venmo, Paypal, or electronic check about two weeks after the sale ends.

Does it cost anything to join the sale?

Yes — there’s a $15 consignor fee for Independent Sellers, but don’t worry, it’s simply deducted from your earnings after the event.

Do you have fitting rooms?

We do not have private fitting rooms available at our sales.

What is StitchCycle's Community Closet?

We’re opening our FREE Community Closet after our sales (excluding virtual events). Take what you need, leave what you can. No questions asked — just community care, while supplies last. Because fashion should lift up, not break down. 💛

What items are available for free at StitchCycle's Community Closet?

Clothing, shoes, and accessories that were not accepted into the sale are made available to the community.